At SK Enterprises, we aim to supply quality automotive protection, styling, and customisation materials. Please read this Return & Refund Policy carefully before placing an order.

1. Eligibility for Returns

A return or replacement request may be considered if:

• The wrong product was supplied by SK Enterprises.
• The product received is defective or damaged before use.
• The product received does not match the confirmed order.
• The product has a verified manufacturing defect.

All return requests are subject to inspection and approval by SK Enterprises.

2. Products Not Eligible for Return

Due to the nature of automotive films and installation materials, the following products may not be eligible for return or refund once they have been opened, cut, modified, installed, or otherwise used:

• PPF and Paint Protection Film
• Bike PPF
• Automotive wrapping films
• Decorative and 3D films
• Velvet/Alcantara-style automotive materials
• Cut-to-size or customised materials
• Products damaged or altered after delivery

Customers are advised to verify the product, specifications, dimensions, and quantity before cutting or installation.

3. Damaged Products

Customers should inspect the package and product immediately after delivery.

If a product or package appears damaged, please take clear photographs or videos of:

• The outer packaging
• Shipping label
• Product packaging
• The damaged material
• Any visible defect or damage

Please contact SK Enterprises as soon as possible with the order details and supporting evidence.

4. Wrong Product

If you receive a product different from the product confirmed in your order, contact us before opening, cutting, or installing the material.

After verification, SK Enterprises may arrange a replacement or another appropriate resolution.

5. Manufacturing Defects

If you believe a product has a manufacturing defect, contact us with your order details and clear photographs or videos showing the issue.

The product may be inspected before a return, replacement, or refund is approved.

Normal variations in colour, texture, finish, or appearance that fall within the manufacturer’s specifications may not be considered manufacturing defects.

6. Return Request Period

Return or replacement requests should be raised promptly after delivery.

Unless a different period has been specifically confirmed for a particular product, customers should contact SK Enterprises within 48 hours of receiving the order for products that are damaged, incorrect, or visibly defective.

Requests received after this period may be reviewed on a case-by-case basis.

7. Return Approval

Do not send products back without receiving confirmation from SK Enterprises.

Once a return request is reviewed, our team will provide instructions regarding the return process, if applicable.

Returned products may be inspected to determine whether the reported issue qualifies for a replacement or refund.

8. Refunds

If a refund is approved, the refund amount and method will depend on the circumstances of the order and the applicable payment method.

Refunds may be issued after the returned product has been received and inspected, where a return is required.

Any applicable shipping, transaction, or other charges may be deducted where permitted by applicable law and the circumstances of the return.

9. Replacement

Where appropriate, SK Enterprises may provide a replacement product instead of a refund.

Replacement is subject to product availability.

If the same product is unavailable, SK Enterprises may discuss an alternative resolution with the customer.

10. Shipping & Return Costs

Where the return is due to an incorrect product supplied by SK Enterprises or a verified product defect, SK Enterprises may arrange or reimburse reasonable return shipping costs, subject to verification.

For other approved returns, the customer may be responsible for applicable return shipping charges.

11. Order Cancellation

Cancellation requests should be made as early as possible.

Once an order has been processed, dispatched, customised, cut, or prepared specifically for the customer, cancellation may not be possible.

If an order can be cancelled, any applicable refund will be processed according to the payment and order conditions.

12. Installation & Product Performance

SK Enterprises does not accept returns or refunds solely because a customer is dissatisfied with an installation result where the product itself is not defective.

Issues caused by incorrect installation, improper handling, unsuitable surface preparation, misuse, or failure to follow product instructions are generally not considered product defects.

Professional installation is recommended for products requiring specialist application.

13. Refund Processing

Once a refund is approved, processing time may vary depending on the payment method, bank, payment provider, and other financial institutions involved.

The time taken for the amount to appear in the customer’s account may therefore vary.

14. How to Request a Return or Refund

To initiate a return, replacement, or refund request, contact SK Enterprises with:

• Order or invoice number
• Customer name
• Contact number
• Product name
• Description of the issue
• Photographs or videos, where applicable
• Delivery details

Our team will review the request and communicate the next steps.

15. Policy Changes

SK Enterprises reserves the right to update or modify this Return & Refund Policy when necessary.

The latest version published on our website will apply to future orders, subject to applicable law.

16. Contact SK Enterprises

For return, refund, replacement, or order-related enquiries:

SK Enterprises
Shop No. 26, Lower Ground Floor, 10178, Ravindar Plaza Building, W.E.A, Abdul Aziz Road, Karol Bagh, New Delhi – 110005

Phone: 011-45515066
Mobile: +91-8750678890
WhatsApp: +91-9999793890
Email: info@skenterprises.com